Quotations & Estimates

All quotations issued by JMS Property Care Inc. remain valid for thirty (30) days unless otherwise stated.

Quoted prices are based on site conditions known at the time of quotation and may be subject to adjustment if unforeseen circumstances, hidden conditions, customer-requested changes, or additional work requirements are discovered.

Additional work requested after acceptance of a quotation may be billed separately and may require approval prior to completion.

Verbal, written, electronic, or on-site approval of additional work shall constitute authorization to proceed and to invoice accordingly.

Deposits

JMS Property Care Inc. may require a deposit prior to commencing work. Deposit requirements are determined on a case-by-case basis.

Where a deposit is required, the standard deposit amount shall be twenty-five percent (25%) of the quoted project value unless otherwise agreed.

Deposits become non-refundable once project-specific materials have been ordered or special arrangements have been made on behalf of the customer.

Invoicing & Payment Terms

Invoices shall be issued upon completion of work, at project milestones, or as otherwise agreed between JMS Property Care Inc. and the customer.

Payment is due according to the due date specified on the invoice.

Any invoice not paid by the stated due date shall accrue interest at a rate of two percent (2%) per month, compounded monthly.

JMS Property Care Inc. reserves the right to suspend, postpone, or refuse future work where outstanding balances remain unpaid.

Ownership of supplied materials shall remain with JMS Property Care Inc. until all invoices related to the project have been paid in full.

A fee of $50.00 may be charged for any returned payment, NSF cheque, or rejected electronic payment.

Warranty of Workmanship

JMS Property Care Inc. provides a one (1) year workmanship warranty from the date of substantial completion of work.

The workmanship warranty applies solely to defects resulting directly from JMS Property Care Inc.'s

installation or workmanship.

The warranty does not cover:

● Defects in manufactured materials.

● Manufacturer defects.

● Normal wear and tear.

● Customer misuse, neglect, or abuse.

● Damage caused by weather, storms, flooding, frost, or natural events.

● Damage caused by third parties.

● Alterations or modifications performed by the customer or another contractor.

● Settling, shifting, or movement of soil or structures beyond JMS Property Care Inc.'s control.

All materials supplied by JMS Property Care Inc. are inspected prior to installation; however, manufacturer warranties remain the responsibility of the manufacturer.

Warranty claims must be submitted in writing within the warranty period.

JMS Property Care Inc. reserves the right to inspect and perform warranty repairs before any third-party contractor is engaged.

The workmanship warranty is non-transferable unless approved in writing by JMS Property Care Inc.

Scheduling & Delays

Project schedules and completion dates are estimates only and are provided on a best-effort basis.

JMS Property Care Inc. reserves the right to delay, postpone, or reschedule work due to:

● Severe weather conditions.

● Unsafe site conditions.

● Equipment breakdown.

● Material shortages.

● Employee availability.

● Circumstances beyond the reasonable control of JMS Property Care Inc.

Such delays shall not constitute breach of contract.

Customer Responsibilities

The customer shall:

● Provide reasonable access to the property.

● Ensure work areas are accessible.

● Secure pets and animals.

● Protect valuables and personal property.

● Obtain permits where required unless otherwise agreed.

● Identify any known underground utilities, irrigation systems, septic systems, invisible pet fences, private electrical lines, or other hidden infrastructure.

JMS Property Care Inc. shall not be responsible for damage to hidden or unmarked infrastructure.

If JMS Property Care Inc. attends a scheduled service appointment and is unable to perform the work due to customer-related circumstances, a Site Attendance Fee of $250.00 may be charged.

Limitation of Liability

JMS Property Care Inc.'s total liability arising from any service provided shall be limited to the amount paid by the customer for the affected service.

JMS Property Care Inc. shall not be liable for:

● Indirect damages.

● Consequential damages.

● Lost profits.

● Loss of use.

● Hidden conditions.

● Pre-existing defects.

● Structural deficiencies.

● Rot, insect damage, or deterioration.

● Underground utilities or infrastructure not identified by the customer.

● Damage caused by weather, natural events, or acts beyond reasonable control.

Recurring Services

Recurring maintenance programs, including HomeOwner Peace of Mind Services, shall continue until cancelled by either party.

Customers may cancel recurring services by providing fourteen (14) days written notice.

Any services performed prior to the cancellation date remain payable in full.

Collections & Recovery Costs

Invoices remaining unpaid for sixty (60) days may be referred to a collection agency, legal representative, or other recovery service.

The customer agrees to reimburse JMS Property Care Inc. for all reasonable costs associated with collecting overdue accounts, including collection fees, administrative costs, legal fees, and court costs where permitted by law.

Photography & Marketing

JMS Property Care Inc. may photograph project sites before, during, and after completion for documentation, quality control, warranty records, training, marketing, and promotional purposes.

Photographs may be used on websites, social media platforms, printed materials, advertisements, and other promotional content.

JMS Property Care Inc. will make reasonable efforts not to disclose personal information through such photographs.

Governing Law

This agreement shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

Any disputes arising from services provided by JMS Property Care Inc. shall be subject to the jurisdiction of the courts of Ontario.

By accepting a quotation, estimate, work order, service agreement, invoice, or allowing work to commence, the customer acknowledges and agrees to these Terms of Service.